Returns & Exchanges

At the Kurzgesagt Shop, we want you to be completely satisfied with your stellar merchandise. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused, original condition.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.